Market Entry in Mexico
Alxedo: A German Clean-Tech Startup in Mexico
Alxedo is a German clean-tech startup that operates primarily in Mexico. Founded by Samuel Sellmann and Kai Werthmann in 2020, Alxedo is creating the world’s first digital ecosystem for water. It took them three years to find their “golden path” to success in the Mexican market. Read more in this success story.
The Vision of a Plastic-Free World
How the German startup Alxedo Developed Its Market Strategy
While pursuing their graduate studies in business administration in London, Kai Werthmann and Samuel Sellmann developed a vision of a plastic-free world. The catalyst was a documentary released by the Gates Foundation about the enormous environmental problems caused by the use of plastic bottles. From their time in Asia and Latin America, both knew that easy access to clean water is a major challenge in those regions. Tap water is often contaminated or not reliably available. One day, while sitting in a small pizzeria in East London, they began to ponder the issue — and soon agreed: We want to offer people a convenient, accessible, and trustworthy alternative to bottled water.
Nick Junge, Business Development Manager at the German Centre Mexico, met with co-founder and co-CEO Samuel Sellmann at the German Centre to learn more about the company’s history and its business launch in Mexico.
Product Testing Under Real-World Conditions
Showcase and test your innovations with us before launching them on the market
For over 20 years, the German Centre Mexico has been supporting companies in their business development in the Mexican market. In addition to providing flexible offices and workspaces, the business center also serves as a platform for networking and product exhibitions. Alxedo is one such company; they have installed their water purifiers in the German Centre Pantries. This not only gives them easy access to their target audience but also provides them with quick and direct user feedback.
Interview
Hi, Samuel. Thanks for meeting with me today. Let’s get right to it: Tell our readers about your innovative water purifier!
Hi Nick, thanks for the invitation. I’d be happy to, of course. We’ve developed a smart water purifier, our ALX1, that monitors water quality in real time via an intuitive mobile app. With our technology, households and businesses can be sure that their filtered tap water is safe to drink without having to constantly buy bottled water. Our latest product, ALXfizz, expands our lineup to include sparkling water and even sugar-free sodas. With our solutions, we provide easy access to clean drinking water while reducing the use of single-use plastic.
As you said, there are many regions where you could find a market for your smart water treatment technology. Why did you choose Mexico to start your company?
There are two main reasons why we decided to launch in Mexico: First, Mexico has the highest per capita consumption of bottled water in the world. Combined with other factors, such as solid economic growth, a growing middle class, and the ease of doing business here, we decided to launch in Mexico.
And second, Kai has already lived in Mexico for a few years and is passionate about the country. Knowing the country, its structures, and its culture has helped us a lot, especially as we took our first steps here.
We’re the first sustainable brand for homemade beverages in Latin America — and that makes us a little proud.
You started your company’s journey three years ago. I’m pretty sure your experiences will be helpful to startups in a similar situation. Maybe you could share some insights into the ups and downs you’ve experienced?
Of course! Let me start with my most important piece of advice for anyone looking to start a business: Don’t assume your journey will be a straight line!
During the development phase of our product, we basically only received feedback from close friends and family members, and we were convinced that our product would be absolutely fantastic and that the market would see it as groundbreaking.
Dieses Gefühl eines “Pre-Market-Highs” ist relativ normal, da Sie so sehr in den Entwicklungsprozess investiert sind und natürlich nichts entwickeln würden, was Ihnen selbst nicht gefällt.
Aber als Entwickler ist man natürlich voreinagenommen und da kann es gefährlich werden. Man selbst ist nicht unbedingt der beste Repräsentant des eigenen Zielmarktes und kann darum nicht einschätzen, ob der Markt mit dem gleichen Enthusiasmus reagieren wird. Der Hype und das Gefühl sind großartig, um Sie durch die Anlaufzeit am Anfang zu tragen, aber Sie sollten so schnell wie möglich damit anfangen, gutes Feedback zu sammeln.
Then you started conducting market readiness tests. How did that go? What pitfalls did you run into?
During the market testing phase, we received the first real feedback on our product. It was very positive and promising. The only thing we neglected during that time was how to use the feedback and insights from our target market to develop an appropriate business strategy.
Neglecting the key question of how to market our product led to a problem: although we had created a great product that was extremely well-received among our circle of friends, we didn’t know how to reach our future customers. This problem cost us time and money, but we could have solved it if we had devoted more time to this question earlier on.
But you finally did it — you found the right strategy for the market launch!
Yes, we’ve found the right direction: After wasting six months of time and money trying to figure out how to market our products, we’ve found our “golden path” and realized that retail is the best way to sell our products. Fortunately, the trial-and-error phase wasn’t too long, and we bounced back quickly.
By neglecting the key question of how to market our product, we ended up creating a great product that was very well received by our circle of friends, but we didn’t know how to reach our future customers.
Samuel Sellmann
Co-Founder and Co-CEO of Alxedo
The formal process of setting up a business abroad can be difficult and time-consuming. How did you go about this task?
When we formally incorporated Alxedo in Mexico, Kai and I weren’t there and had no experience with Mexican corporate law. That’s why we decided to start the process with the help of an international law, auditing, and consulting firm. I have to admit, though, that we weren’t satisfied with the services provided by that firm. We hired them through a contact, but it was obvious that our case wasn’t lucrative enough for them, so they didn’t really put much effort into it.
After a few weeks, we decided to switch to a smaller, local service provider. With the new provider, we made progress twice as fast and with less effort.
For foreigners, it’s not advisable to try to do everything yourself if you don’t have the necessary experience. But the big-name firms aren’t necessarily the best choice, even if they’re the most expensive. In hindsight, I would recommend that everyone tap into their personal network in Mexico and ask how they built their businesses and who they worked with. The German Centre and its network are also a good resource for finding service providers. That helped us a lot, but we had to learn it the hard way.
Go-to-Market in Mexico
Starting a business in Mexico is an important step that requires careful preparation.
Recommendations for Starting a Business in Mexico by Sabine Schulte, Trade & Invest Manager at the German-Mexican Chamber of Commerce (AHK Mexico) (CAMEXA).
Find a suitable location!
Mexico is a very large and diverse country, so you should carefully consider which location is best suited for your project — not only in terms of potential customers, but also in terms of access to suppliers and the necessary infrastructure.
Seek assistance and advice from a lawyer!
You should work with a local law firm that can assist you with the following tasks:
- Determining the best business structure for each project
- Handling all regulatory procedures, such as registering the company with the Mexican Commercial Registry
- Registering with the investment and tax authorities, and
- Registering as an employer with the Mexican Social Security Institute
- Drafting the articles of incorporation
- Drafting employment contracts
- Opening a bank account
- and much more
Take part in intercultural coaching sessions!
Intercultural training helps bridge intercultural differences. Here, you’ll learn to better understand Mexican business customs and the Mexican mindset, and you’ll be better able to adapt.
How important is a strong network if I want to start a business in Mexico?
In Mexico, connections and networks are the key to success. Everything you do goes faster and more smoothly when you have contacts who support you in your efforts. In sales, trust plays a major role in convincing someone of your products and services. That’s why it’s helpful to build relationships with decision-makers. This can be a challenge when you’re new to the country! But it’s worth the effort.
I’m really glad that you and Kai are regular guests at our German Center and are part of our broad business community. What benefits do you particularly enjoy?
The German Centre Mexico is an important first step for us in showcasing our products and getting feedback. It’s great that you’re giving us the opportunity to display our products in the German Centre’s break rooms, where all German Centre employees can try them out and give us feedback on how we can keep improving. On top of that, we’ve even generated some revenue, as a few companies have already purchased one of our products.
We’ve also really enjoyed working with you from the very beginning because we feel there’s a lot of mutual appreciation on both sides. That’s not always the case when you’re still a small, new company. The German Centre truly cares about its clients and partners like us. And you’re fully aligned with our mission to have a positive impact on sustainability in Mexico. In short: Our collaboration is a win-win for both sides.
I also appreciate your initiatives to support innovation and startups, such as the I2 Innovation Camp event series. It was a pleasure for us to share our experiences with participants from the dynamic startup scene here in Mexico.
Aside from the business aspect, I think every expat would agree that it’s nice every now and then to reconnect with the traditions and culture of one’s homeland — something you make possible at the German Centre.
I’m glad to hear that! It’s exactly that spirit that drives us every day. One last question: What are your plans for next?
Right now, we’re focusing heavily on further expanding our retail network in Mexico. We recently opened retail locations in the Centro Santa Fe and Paseo Interlomas shopping centers in Mexico City. More new stores are planned for the cities of Acapulco, Querétaro, Puebla, and Cancún.
At the same time, we’re working on expanding our product portfolio to include a new water purifier and new flavors for our sparkling water. And maybe new markets? We’ll see — stay tuned!
That sounds exciting! I wish you all the best and much success! Thanks, Samuel, for sharing your insights!
Thanks, Nick. It was my pleasure!
About Alxedo
With the development of the Alxedo Smart Water Purifier, Alxedo is bringing the Internet of Things to water treatment. It enables water treatment with real-time access to water data, helping us manage our water consumption in a healthier, more cost-effective, and more sustainable way. Through this application, Alxedo is transforming the water treatment process into a dynamic ecosystem and a versatile platform for sustainability.
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